Welcome to Cream Agency (“Company,” “we,” “our,” or “us”). By accessing or using our website and services, you agree to these Terms and Conditions. If you do not agree, please do not use the website.

1. About Us

Cream Agency is a creative and advertising agency specializing in generative AI advertising, branding, digital content production, creative strategy, marketing campaigns, and related services.

2. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.

You must not:

• Use the website for fraudulent or illegal activities
• Attempt to gain unauthorized access to systems or data
• Copy, scrape, or reproduce website content without permission
• Upload malicious software or harmful code
• Misrepresent your identity or affiliation

We reserve the right to suspend or restrict access to users who violate these Terms.

3. Intellectual Property

All website content, including but not limited to:

• Text
• Graphics
• Branding
• Logos
• Videos
• AI-generated creatives
• Designs
• Visual concepts
• Website layout

is owned by Cream Agency or licensed to us and is protected under applicable intellectual property laws.

No content may be copied, modified, distributed, or commercially used without prior written permission.

4. AI-Generated Content

Some visuals, concepts, copywriting, or creative assets produced by Cream Agency may involve the use of generative artificial intelligence tools and workflows. Final creative outputs may include human editing, enhancement, and strategic direction.

Clients are responsible for reviewing and approving final deliverables before publication or commercial use.

While we aim to provide original and high-quality work, we cannot guarantee that AI-assisted outputs will always be completely unique or free from similarities to third-party content.

5. Client Services

Specific project terms, deliverables, timelines, ownership rights, payment terms, and licensing conditions may be governed by separate agreements or proposals between Cream Agency and the client.

In case of conflict between these Terms and a signed client agreement, the signed agreement will prevail.

6. Payments and Refunds

Unless otherwise agreed in writing:

• Invoices must be paid within the stated payment period
• Late payments may result in project delays or suspension
• Deposits and completed work are generally non-refundable

7. Third-Party Tools and Platforms

We may use or integrate third-party services, including AI platforms, analytics providers, advertising networks, payment processors, or social media services.

We are not responsible for third-party services, their availability, policies, or actions.

8. Disclaimer

The website and services are provided “as is” and “as available.”

We do not guarantee that:

The website will always be uninterrupted or error-free
Generated marketing results will meet specific business outcomes
AI-generated outputs will be entirely free of inaccuracies

To the maximum extent permitted by law, we disclaim all warranties, express or implied.

9. Limitation of Liability

To the fullest extent permitted by law, Cream Agency shall not be liable for:

• Indirect or consequential damages
• Loss of profits or business opportunities
• Data loss
• Campaign performance fluctuations
• Third-party platform issues

Our total liability related to any claim shall not exceed the amount paid to us for the relevant service.

10. Confidentiality

We respect confidential information shared by clients during projects and will not disclose it to third parties except where necessary to provide services or required by law.

11. Privacy

Use of the website is also governed by our Privacy Policy.

You can add a dedicated Privacy Policy page separately, especially if you collect:

• contact form submissions
• analytics data
• cookies
• newsletter subscriptions
• advertising tracking data

12. Termination

We reserve the right to terminate or suspend access to the website or services at our discretion, particularly in cases of misuse, breach of these Terms, or unlawful activity.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in your operating jurisdiction, unless otherwise specified in a separate agreement.

14. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised “Last updated” date.

15. Contact Information

For questions regarding these Terms and Conditions, please contact:

Cream Agency
Website: cream-agency.com
Email: mail@cream-agency.com

Last updated: May 25, 2026