Cream Agency (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information
• Information you voluntarily provide, including:
• Name
• Email address
• Phone number
• Company name
• Project details

Any information submitted through contact forms, email, or consultations Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referral sources
• Cookies and analytics data

2. How We Use Your Information

We may use collected information to:

• Respond to inquiries
• Provide services
• Improve website
• performance
• Personalize user experience
• Analyze traffic and marketing performance
• Communicate regarding projects or services
• Send updates, newsletters, or promotional materials (only where permitted)

3. AI and Creative Services

As part of our creative workflow, Cream Agency may use third-party AI and automation tools to assist in generating concepts, copy, visuals, or marketing materials.

Client-provided data or creative inputs may be processed through such tools strictly for project execution purposes.

We do not knowingly use confidential client materials for unrelated training purposes unless explicitly agreed.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies for:

• Website functionality
• Analytics
• Performance monitoring
• Advertising and remarketing
• You can control or disable cookies through your browser settings.

5. Third-Party Services

We may use trusted third-party providers, including:

• Analytics services
• Hosting providers
• Advertising platforms
• CRM systems
• Payment processors
• AI platforms
• Social media integrations

These third parties may process data according to their own privacy policies.

6. Data Sharing

We do not sell personal data.

We may share information only when necessary:

• To provide services
• With trusted contractors or partners
• To comply with legal obligations
• To protect our rights or prevent fraud

7. Data Retention

We retain personal information only for as long as necessary to:

Provide services
Fulfill legal obligations
Resolve disputes
Maintain business records
8. Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, or disclosure.

However, no internet transmission or storage system can be guaranteed 100% secure.

9. International Users

If you access the website from outside the country where our operations are based, your information may be transferred and processed in other jurisdictions where data protection laws may differ.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

Access your personal data
Correct inaccurate information
Request deletion of data
Object to certain processing activities
Withdraw consent where applicable

To exercise these rights, contact us using the details below.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised “Last updated” date.

13. Contact Information

For questions about this Privacy Policy or your personal data, contact:

Cream Agency
Website: cream-agency.com
Email: mail@cream-agency.com

 

Last updated: May 25, 2026